External team evaluates the Institute’s performance for the Financial Year 2023-2024

Caption for the photo: Vincent Sutei (Right), Team Leader of the Evaluators, presents to the Managing Director, John Onyango, a report of their evaluation of the Institute’s performance for the Financial Year 2023-2024

An external independent team evaluated the Institute’s performance for the Financial Year 2023-2024.
The 3-member team evaluated the performance against the targets set in its Performance Contract for the Period 2023-2024, which the Institute’s Board signed with the Government represented by the Ministry of Investments, Trade and Industry.
“Our work here is to validate your own evaluation of your performance during the period based on the targets you set to achieve,” said Vincent Sutei, Team Leader and Deputy Director in the Public Service Performance Management Unit (PSPMU).
The Unit is under the State Department for Performance and Delivery Management in the Ministry of Public Service, Performance and Delivery Management.
The Public Service Ministry defines a performance contract as a freely negotiated performance agreement between Government, acting as the owner of a Government Agency and the Agency itself.
 “It is an agreement between two parties that clearly specifies their mutual performance obligations, intentions and responsibilities,” it says.
Other members of the team were Ralia Arero, an Assistant Director in the Unit and Geoffrey Kipsang of the President’s Economic Transformation and Secretariat. 
John Onyango, Managing Director, who led Institute’s officers during the evaluation welcomed the evaluators, saying the exercise was crucial in improving service delivery to the clients and other stakeholders.
“Just like students who have sat for an examination, we are happy to know from an independent team how we performed so that we can improve in the areas we did not do well while seeking to better further where we did well,” said Onyango.